Frequently Asked Questions

In order to run our online store, we collect information about our customers and potential customers on our website. This document is intended to help you understand how we collect and use this information. By using our website, either to make a purchase or just look around, you are agreeing to the terms of this privacy policy. Information We Collect If you are just browsing our website, we collect the same information that most shopping websites collect. To do this, we use common technologies like cookies and web access logs. The information we collect from visitors includes, but is not limited to, the type of web browser, IP address, date and time, pages viewed, language preference, and referring website. We collect this information so we can understand who is shopping with us, for marketing purposes, as well as to keep our website secure. If you choose to interact with our store (such as signing up for a mailing list, or making a purchase), we collect additional information that you intentionally provide to us. Examples of this information include: your name, e-mail address, a password you choose (which is encrypted and unreadable to us), products you purchased, billing and shipping addresses, and payment information (which is encrypted and unreadable to us). We collect this information so we can sell and ship our products to you, as well as for marketing purposes. How We Use the Information We access and use the information we collect to provide the best shopping experience possible, to fulfill orders, provide customer service, and for marketing to current and future customers. Here are some specific examples of ways we use the information we collect: •Answer a customer service inquiry •Ship an order to a customer •Process a payment for an order, or a refund for a return •Send you an order confirmation e-mail or delivery confirmation •Send you product updates, sales, or other marketing communication •Display personalized content or marketing messages on our website •Place relevant advertisements on other websites •Make our website easier to use How We Share Information We never arbitrarily share your information with third parties. In order to provide our day-to-day business functions, including receiving and fulfilling orders, processing payments, and marketing, we work with third party services (or "subprocessors") that receive portions of the data we collect. These services include: PayPal and AfterPay Payments (for payment processing), Google Analytics (for web statistics and remarketing), Google Ads (for marketing), Microsoft (for marketing), Wix (for e-mail marketing and for website hosting), and Facebook / Instagram (for marketing). The only other reason we would share any information we collect is to investigate, prevent, or take action regarding illegal activities, suspected fraud, or as otherwise required by law. Your Control of Your Information We understand that you have rights over your personal information, and may want to limit or remove information that has been collected, or opt-out of certain types of advertising. If this is the case, or if you have concerns about data being collected, please contact us. For control over cookies, please see our cookie policy below. Cookie Policy Cookies are small bits of text that can be used by websites to enhance the experience. We use cookies for necessary shopping cart and site functionality, as well as for personalizing your experience, advertising, and analyzing traffic to our site. Some of these cookies are placed by us, and some are placed by our social media, advertising, and analytics partners. Changes to This Policy We may update this policy to reflect changes in how we collect or share information in the future. If we make significant changes to this policy, we will provide notice on our website.